PRIVACY POLICY
INFORMATION PURSUANT TO ART. 13 OF EU REGULATION NO. 679/2016 (‘GDPR’)
This Policy describes which of your personal data is collected by L’Abc del Gusto s.n.c. (referred to herein as “we” or “L’Abc del Gusto”), for what purposes and in what manner they are processed. Below you will also find the information you need to exercise your rights under the GDPR.
In general, we collect your information when you create an account on our site to access the restricted area, when you use our services, when you send us emails or messages or call us, when you use our site and our social media. We inform you that the personal data collected during these processes will be processed in order to respond to your requests, to allow you to use the services offered by L’Abc del Gusto and to carry out marketing activities, as indicated below.
Who treats your data – Data Controller
L’Abc del Gusto s.n.c., with registered office at Via degli Artigiani 44/A Peveragno (CN), Italy, is the data controller of the processing of personal data carried out on this site, necessary to provide you with the L’Abc del Gusto services accessible from our site and, after obtaining your consent, for marketing purposes, according to the scopes and methods indicated below.
What data we use – type of data processed
To provide the services available on the site you requested, as well as to provide assistance, we process your personal data such as name, surname (or nickname), email address.
Where We Take Your Data – How We Collect Data
Directly from you. For example, if you post a comment on our social media accounts, ask us a question via email or otherwise contact us via email, telephone, online forms. If you do not give us your details, we will not be able to provide you with one of the services that you requested.
From your use of the website. We use cookies to improve the functionality of our site and make its use more efficient. For more information, please see our Cookie Policy.
From third parties. For example, if you choose to use social media features to interact with us, the third party’s social media site will, with your prior consent, pass on certain information about you to us. Your activities on our sites may be posted on social media platforms on which you have an account (and for which you have accepted terms and conditions, including those relating to the use of your information).
Why and how long we process your data – Purpose and legal basis of the processing – Period of data retention
To provide you with the services of our site, to give you information and assistance about L’Abc del Gusto services. The processing of your data is necessary to give you access to L’Abc del Gusto’s website, to respond to your requests and to provide you with assistance when using our services.
The legal basis for this processing is L’Abc del Gusto’s legitimate interest in communicating and interacting with its potential and current clients. The retention period for such processing is, respectively, the time of your use of our website and the time necessary to respond to your requests. Please note that if you submit a request to L’Abc del Gusto, we may not process such request without your details.
To prevent or control unlawful conduct or to protect and enforce rights. For example, we may use your information to prevent or prosecute infringements of our or third party’s intellectual/industrial property rights or computer crimes or those committed through electronic networks. The legal basis for such processing is L’Abc del Gusto’s legitimate interest to protect its rights and to prevent crimes. The data retention period is equal to the time reasonably necessary to protect our rights from the moment we become aware of the offence or its potential commission.
For marketing purposes of L’Abc del Gusto and its partners. Subject to your consent, you may be contacted by L’Abc del Gusto via email with information or offers regarding L’Abc del Gusto’s Products, through its newsletter. Always with your prior consent, we may communicate your data to L’Abc del Gusto’s partners with the scope of sending promotional, advertising and other communications for marketing purposes related to their services (in this case you will find a specific request for consent with explicit mention of the partner to whom we may send your data, including a link to its privacy policy). The legal basis for this processing is your explicit consent. The period of data retention is 24 months from the collection of the same.
To obtain information on the use of the site. When you browse our site, even when you do so without being registered or having logged in, the software procedures and the computer system responsible for operating the web applications acquire, during their normal operation, some data whose transmission is implicit in the communication protocols of the Internet.
This information is not collected to be associated with identified interested parties, but by their very nature could, through processing and association with data held by the Data Controller or third parties, allow users to be identified.
This category of data includes IP addresses or domain names of devices used by users connecting to the application, URI (Uniform Resource Identifier) of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the response from the server (successful, error, etc..), sections of the site visited, the type of device used, the country from which you connect and other parameters regarding the operating system and computer environment. L’Abc del Gusto uses this information only to enable you to navigate our site and to carry out the operations normally associated with the use of our website. The legal basis for this processing is L’Abc del Gusto’s legitimate interest in communicating with the public via telematic networks. The period of data retention for information that could potentially allow identification is a few hours from access to our site.
The data obtained from navigation may be used for web analytics activities. However, you have the right to object to the processing of your data for this purpose at any time and free of charge. The legal basis for this processing is L’Abc del Gusto’s legitimate interest in offering a quality online service to its users. For more information, please see our Cookie Policy.
Cookies
What cookies are. Cookies are small text files that sites visited by users send to their terminals, where they are stored and then retransmitted to the same sites during subsequent visits.
Cookies used by L’Abc del Gusto’s website and their purposes. Our site uses cookies, which have the function of allowing the proper functioning of certain sections, for example to access to the site reserved area (“technical cookies”), to ensure certain customization features (“functional cookies”) and to improve the browsing experience (“analytical cookies”).
The first time you visit our site, you will be asked to accept (or not to accept) cookies using a banner. You may refuse to accept all or some cookies or you may change your computer settings at a later date to know when you receive cookies or to disable the automatic cookie acceptance feature.
The Website uses the following categories of cookies:
Technical (or navigation) cookies, which contribute to the functioning of the Website, for example to allow navigation between pages and access to the reserved area of the Website; the legal basis of the treatment underlying the use of these cookies is L’Abc del Gusto’s legitimate interest to provide efficient and well-functioning services to its customers; the storage period of these cookies starts from the date of first access to the Website until they are disabled.
Functional cookies, which allow you to activate specific features of the Site and store your preferences (such as language), to improve your browsing experience; the legal basis for the treatment underlying the use of these cookies is L’Abc del Gusto’s legitimate interest to provide efficient and well-functioning services to its customers; the retention period of these cookies begins from the date on which they are enabled to the site until they are disabled. The user can accept and disable – to his liking – these cookies using the cookies management tool.
Analytical cookies, which allow you to acquire statistical information in aggregate and anonymous form, depending on how you navigate, the legal basis for the treatment underlying the use of these cookies is L’Abc del Gusto’s legitimate interest to provide efficient and well-functioning services to its customers; the retention period of these cookies begins from the date on which they are enabled to the site until they are disabled. The user can accept and disable – to his liking – these cookies using the cookie management tool.
Advertising cookies, that are used to deliver advertisements that are relevant to you and to your interests. In addition, they are used to limit the number of times you see an advertisement. They are usually placed to the website by advertising networks with the website operator’s permission. These cookies remember that you have visited a website and this information is shared with other organisations such as advertisers. Often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
To analyse how you use our site, we use Google Analytics, a web analytics service provided by Google Inc. (“Google“) that uses cookies that are stored on your computer to allow us statistical analysis. The data collected is in aggregate form and does not allow in any way to identify you. To view Google’s privacy policy for Google Analytics, please visit http://www.google.com/analytics/learn/privacy.html. To learn more about Google’s privacy policy, visit http://www.google.com/intl/it/privacy/privacy-policy.html. Google Analytics’ cookies may be rejected in accordance with the procedure indicated by Google (https://tools.google.com/dlpage/gaoptout?hl=en). Therefore, if you continue to use L’Abc del Gusto’s website without rejecting the Google Analytics cookies, you consent to the processing of your data by Google in the manner and for the purposes set out above.
How to disable technical cookies. You may deny your consent to the use of cookies by means of specific settings on your browser. Some features on our site may not work properly if you opt out the use of cookies.
Below you will find links explaining how to disable cookies for the most popular browsers (for other possibly used browsers we suggest looking for this option in the help of the software normally available through the F1 key):
Internet Explorer: Click the Tools button and then click Internet Options. Click the Privacy tab and in Settings move the slider up to block all cookies
Google Chrome: Click on the menu in the browser toolbar. Select Settings. Click Show Advanced Settings. In the “Privacy” section, click the Content Settings button. Select “Prevent sites from setting data”.
Mozilla Firefox: Click the menu button and select Options. Select the Privacy panel. Under History Settings – select use custom settings. To enable cookies, mark the Accept Cookies from Sites box; to disable cookies, remove the mark from your entry.
Safari: Click in the menu bar on “Safari”, then on “Preferences”. Now click on “Privacy”, then on “Details” to select the site, then select “Remove”.
Alternatively, you can only disable Google Analytics cookies by using the opt-out add-on provided by Google for the main browsers https://tools.google.com/dlpage/gaoptout?hl=en.
Where your data is processed – Transfer of data
The data processed through our site are processed and stored at the facilities of L’Abc del Gusto and L’Abc del Gusto’s suppliers in Italy.
Who we share your data with – recipients of your personal data
With L’Abc del Gusto’s business partners. If you agree, when expressing your personal data preferences, to have your data disclosed to L’Abc del Gusto’s partners, they will treat them in accordance with the privacy policy they will submit to you.
With service providers. L’Abc del Gusto uses third party services (cloud, hosting, site navigation functionality) that operate as data controllers under agreements in accordance with Art. 28 GDPR. These persons shall only acquire such personal data as necessary for the performance of their duties and may use them only for the purposes of performing such services on our behalf or to comply with legal requirements. The updated list of third party suppliers acting as data processors pursuant to Art. 28 GDPR is available on request from info@labcdelgusto.com.
With judicial or administrative authorities. Where we believe we should do so to comply with a court order or authority, or in order to comply with legal obligations or to judicially protect us, or third parties, we may disclose your information to the Judicial Authority or to an Administrative Authority of the State or the European Union.
Minors
L’Abc del Gusto’s sites, apps and services and products in general are not intended for use by persons under the age of 16, who shall not be required to provide L’Abc del Gusto with any personal data. If L’Abc del Gusto acknowledges that it has collected personal data from users under the age of 16, it will take the necessary steps to delete such information as soon as possible.
Your rights
In addition to managing your personal data processing preferences in accordance with the previous paragraphs, you can contact L’Abc del Gusto to request access to your personal data, its rectification, cancellation or limitation of processing, to oppose processing and to request the portability of your data; you can also revoke your consent at any time (this will not affect the lawfulness of the processing based on the consent given before the revocation).
When you exercise your right of access, you can request the rectification or cancellation of your data, the limitation of the processing and portability of your data, you can oppose the processing and request not to be subjected to automated processing such as profiling (if ever there will be).
You have the right to lodge a complaint with the Data Protection Authority and to ask data controllers, at any time, for information about the data processors and the subjects in charge of the processing, authorized by the data controllers to process your data.
You can exercise your rights by contacting L’Abc del Gusto via e-mail at info@labcdelgusto.com. or by writing to the address above.
What do we do if we change this policy – updating our privacy policy?
We may make changes to our privacy policy. We will notify you of such changes by posting an updated version on our site and notifying you by e-mail and other messages that may be available in the app. It will have a different date from the one indicated below. Please consult the website periodically for updates.
Important notice for finnish customer only
We are working on translating all sections of our website into Finnish, in the meantime we would like to remind you that you will only find all information in English, so please do not purchase any products. If you have any questions, please do not hesitate to write to us at info@labcdelgusto.com and ask for information. In case we find an order from Finland, we will ask you to confirm that you understand the description of our products before packing and shipping. All Finnish customers who do not specifically confirm understanding will be fully refunded without problem as soon as possible.
Version updated to April 23, 2023